Get in touch
We'd love to hear your feedback and answer your questions - it helps us improve our service and products.
Our office hours are 8.30am to 4.30pm Monday-Thursday, and 8.30am to 4.00pm Friday.
For grooming enquiries, please visit our Pets Parlour Grooming page and contact your local salon direct.
You can fill out the form hereand we will respond as quickly as we can during office hours, Monday-Friday.
If you'd like to send us photos, then please attach them to an email sent to customerservices@petsandfriends.co.uk
In the meantime our general FAQs, subscription FAQs, or delivery information pages may be useful.