pets and friends customer care

Get in touch with our Customer Care team. 

markunread_mailbox   Address

Pets & Friends

Palmer Drive




phone_enabled   Telephone

0115 939 9077

8:30am- 5pm

Monday- Friday

email   E-mail

Send our Customer Care team a message. 

Pets Chat

Looking for advice? Our pet experts are on hand via our online Pets Chat service to help with your pet queries including:

Personalised nutrition plans

Grooming advice

Finding the perfect toy

Choosing the right bedding

Latest offers

Pets Chat is available Monday-Friday 9am-5pm.

pets chat live chat service