⚠️ Important Update to Our Loyalty Programme
As of 6th October 2025, the Pets & Friends Loyalty Scheme will be closed and no new points will be awarded.
Existing customers who have earned points in the last 12 months can still redeem their available points. If you have an existing Pets & Friends account, you can still log in to check your balance and redeem rewards while the scheme remains active. For any questions, please contact our customer service team on email at customerservices@petsandfriends.co.uk
Welcome to your Pets & Friends Loyalty Programme
Treating your pet? Let us treat you!
As part of the Pets & Friends family, you can earn reward points every time you shop with us online!
Not only that, but you can earn extra points for other things like referring your friends, following us across social media, as well as other fun stuff.
Simply log in to your Pets & Friends account each time you order and start earning today!
"What if I don't have an online Pets & Friends Account?" - "No problem. Creating an online account is free, quick and easy - and even gives you speedier check-out. Simply click here and you can be signed up and earning rewards in a few wags of a tail."
Click here to see how you can earn rewards!
Click here for full terms and conditions.
